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LETTERS
I miss receiving old -fashioned snail mail letters. The kind of letters that were hand written in beautiful calligraphy on pretty stationary with matching envelopes and seals.
The United States Post Office was a business that offered a good salary and great benefits. The employees provided good service in a timely manner. As a business, the well -oiled machine became complacent and had no plans for any kind of innovation when the internet and e-mail appeared.
At the same time Fed Ex and companies like DHL expanded rapidly.
Postal customers dropped off slowly at first but instead of coming up with a plan to compete the post office raised its prices steadfast in its belief that no one would ever do their banking or pay bills on line.
Now the post office is losing mega millions of dollars each year, which means it is costing tax- payer’s mega millions of dollars a year.
Still refusing to go back to the drawing board the post office plans to stop Saturday delivery. Nobody really seems to care.
What business do you think took the biggest hit because of the internet? What business gained the most?
